Sunday, May 27, 2012

41. AVOID STEPPING INTO A GREAT MAN’S SHOES.


LAW:


What happens first always appears better and more original than what comes after:  If you succeed a great man  or have a famous parent, you will have to accomplish double their achievements to outshine them.  Do not get lost in their shadow, or stuck in a past not of your own making: Establish your own name and identity by changing course.  Slay the overbearing father; disparage his legacy, and gain power by shining in your own way.

Wisdom in a nutshell:
Choose a different path and personal style if you are the daughter or son of a great person. You will forever be in your predecessor’s shadow unless you find a way to shine on your own.
Only after the father figure has been done away with will there be space to establish a new order.
Do not become complacent once you reach success and security. Prosperity makes us lazy. Writers like Tennessee Williams preferred the struggle to security; the way poverty or emotional difficulties pushed them to create good work.

Reversal:
When using great man’s shadow to ride to the top.
Use the great man’s method if they are wise and accepted.
Beware of others below you stepping into your shoes.

Tuesday, May 15, 2012

42. STRIKE THE SHEPHERD AND THE SHEEP WILL SCATTER.


LAW:

Trouble can often be traced to a single strong individual  - the stirrer, the arrogant underling, the poisoner of goodwill.  If you allow such people room to operate, others will succumb to their influence.  Do not wait for the troubles they cause to multiply, do not try to negotiate with them – they are irredeemable.  Neutralize their influence by isolating or banishing them.  Strike at the source of the trouble and the sheep will scatter.

Wisdom in a nutshell:
Within any group, trouble can be traced to a single source, the unhappy, chronically unsatisfied one who stirs up dissension and infects the group. Recognize troublemakers by their complaining nature. Separate him from the group.
In every group power is concentrated in the hands of one or two people. Human nature shows people will orbit around a single strong personality.

Reversal:

Beware if they can return to harm you, however keep them close to disarm them.

43. WORK ON THE HEARTS AND MINDS OF OTHERS.


LAW:

Coercion creates a reaction that will eventually work against you.  You must seduce others into wanting to move in your direction. A person you have seduced becomes your loyal pawn. And the way to seduce others is to operate on their individual psychologies and weaknesses. Soften up the resistant by working on their emotions, playing on what they hold dear and what they fear.  Ignore the hearts and minds of others and they will grow to hate you.

Transgression of the Law:
Marie-Antoinette was put to death by guillotine in 1793, after the French monarchy was ended by the revolution. Not a single soul came to her defense. Marie-Antoinette brought upon herself the hatred of all. Her jewelry, wardrobe, hair, and masked balls, her lavish lifestyle had been more important to her than the needs of her people.

Wisdom in a nutshell:
Aim at the primary emotions: love, hate, and jealousy. Be alert to people’s individual psychologies and their basic emotional responses.
Maintain a stable of writers, artists, or intellectuals who are very good at appealing to people’s hearts and minds.

Reversal:

There is None

Friday, May 11, 2012

44. DISARM AND INFURIATE WITH THE MIRROR EFFECT.


LAW:

The mirror reflects reality, but it is also the perfect tool for deception:  When you mirror your enemies, doing exactly as they do, they cannot figure out your strategy. The Mirror Effect mocks and humiliates them, making them overreact.  By holding up a mirror to their psyches, you seduce them with the illusion that you share their values; by holding up a mirror to their actions, you teach them a lesson.  Few can resist the power of the Mirror Effect.

Wisdom in a nutshell:
  • The neutralizing effect: Do what your enemies do, follow their actions and they will not see what you are up to. When you mirror them, it mocks and humiliates them. Mimicry infuriates.
  • The Shadow effect: Shadow your opponents’ every move, gather information, and gain insight to their routines and habits without them seeing you.
  • The Mirror effect: Show you understand by reflecting their innermost feelings.
  • The Moral effect: Teach others a lesson by giving them a taste of their own medicine.
  • The Hallucinatory effect: offer a perfect copy of an object, place or person and see how people take the bait.
Reversal:
  • When you cannot mirror to the right level.
  • Where you get wrongly associated with the people left behind.

45. PREACH THE NEED FOR CHANGE, BUT NEVER REFORM TOO MUCH AT ONCE.


LAW:

Everyone understands the need for change in the abstract, but on the day-to-day level people are creatures of habit.  Too much innovation is traumatic, and will lead to revolt.  If you are new to a position of power, or an outsider trying to build a power base, make a show of respecting the old ways of doing things.  If change is necessary, make it feel like a gentle improvement on the past.

Wisdom in a nutshell:
  • Make change and reform seem like a gentle improvement on the past. People are creatures of habit and the sudden change will cause some to rebel.
  • Disguise change by dressing it in tradition.

Reversal:
  • An unacceptable past that has been removed, however do not leave a void as it create terror.
  • Art, fashion and technology, however the past is more stable.

46. NEVER APPEAR TOO PERFECT.


LAW:
Appearing better than others is always dangerous, but the most dangerous of all is to appear to have no faults or weaknesses.  Envy creates silent enemies.  It is smart to occasionally display defects, and admit to harmless vices, in order to deflect envy and appear more human and approachable.  Only gods and the dead can seem perfect with impunity.

Wisdom in a nutshell:
  • Never underestimate the power of envy. Occasionally reveal a weakness, defect, or anxiety, or find new friends. It is the people in your own circle of peers who will be the first to envy your success.
  • Envy is often a problem for people who have great natural talent. You may think you are charming people with your natural talent when in fact they are coming to hate you for it.
  • To deflect envy, employ a display of weakness, or a harmless vice.
  • Envy is disguised sometimes as excessive praise, or slander and criticism. Win your revenge by ignoring the envious.

Reversal:

Display the utmost disdain for those who envy you. Instead of hiding your perfection, make it obvious. Make every triumph an opportunity to make the envious squirm.

47. DO NOT GO PAST THE MARK YOU AIMED FOR; IN VICTORY, LEARN WHEN TO STOP.


LAW:

The moment of victory is often the moment of greatest peril.  In the heat of victory, arrogance and overconfidence can push you past the goal you had aimed for; and by going too far, you make more enemies than you defeat.  Do now allow success to go to your head.  There is no substitute for strategy and careful planning.  Set a goal, and when you reach it, stop.

Wisdom in a nutshell:
  • The powerful know that the essence of strategy is controlling what comes next.
  • There is no better time to stop and walk away than after a victory.

Reversal:
  • When you need to completely destroy the enemy, however do not create more enemies.
  • Buyers remorse is unnecessary.

48. ASSUME FORMLESSNESS.

LAW:

By taking a shape, by having a visible plan, you open yourself to attack. Instead of taking a form for your enemy to grasp, keep yourself adaptable and on the move.  Accept the fact that nothing is certain and no law is fixed.  The best way to protect yourself is to be as fluid and formless as water; never bet on stability or lasting order.  Everything changes.

Wisdom in a nutshell:

Accept the fact that nothing is certain and no law is fixed. Be as fluid and formless as water, adapting and moving with change naturally. The powerful are creative in expressing something new. This feminine, formless style of ruling as practiced by Elizabeth of England and Catherine of Russia, allows flexibility and makes subjects feel less coerced. Play the chameleon but break your enemy from the inside. Morph and adapt but keep your long-term strategy in mind at all times.

Reversal:

Concentrate power when needed.

Thursday, February 02, 2012

Why should anyone be led by you?


Why should anyone be led by you? This is the seminal question for all leaders. People arrive at a position of leadership in many different ways – some individuals openly and aggressively seek out positions of leadership, while leadership is thrust upon others. Whether leaders are elected, appointed, anointed, or self-proclaimed, and regardless of whether it is by design or default, once in a position of leadership they nonetheless carry the burden and responsibilities associated with being a leader. So back to the original question – Why should anyone be led by you?
Have you ever felt as if  the term “leadership” has a bulls-eye painted on it? Well, it’s because it does – the very mention of the word leadershipseems to draw fire from increasingly large numbers these days. The term has been inappropriately hi-jacked by the politically correct who mock it, the avant-garde who belittle it, the naive who discount it, and the public at large seems to be growing tired of hearing about it. I’m befuddled by this dismissive attitude, and am left wondering how we could have arrived at such a place – how could something so valuable be trivialized by so many?
I’ve come to the conclusion that the reasons so many attempt to ridicule leadership are twofold: 1.) The masses of feigned leaders in the public eye make it easy to do so, and; 2.) Real leaders tend to practice their craft quietly, and with great humility, often going unnoticed in the public eye.
I was at a leadership workshop over the weekend and witnessed a leader self-assess himself as his own greatest risk. It’s true for all of us. Here’s a sobering thought for you to ponder – YOU are the single biggest threat to your role as a leader. Which means YOU are also the single biggest risk to your success in the workplace, with your spouse, to your children, and to your friends. If you are in a position of leadership, you will lead – you will either lead people toward the right things or lead them astray, but you will lead.
By my definition, leaders are not self-promoting, pseudo celebrities whose propensity for personal achievement and media attention far outweigh their true contributions. Rather than focus on the braggarts that litter the media with their personal triumphs, or the charlatans who provide constant reminders of failed leadership, we need to focus our attention on the true leaders who quietly walk among us each day…ethical business people, soldiers, firefighters, law enforcement officers, principled educators, pastors & theologians, medical practitioners, responsible parents, student achievers, volunteers, statesmen (notice I didn’t say politicians), good Samaritans, and the every day hard working American citizen. These are the real leaders who through their personal sacrifice, committed service, and selfless acts who deserve our respect and attention.
We’ve all witnessed the leader who tries to do too much, and conversely, most of us have also observed the leader in stealth mode. We’ve gladly followed the bright, affable and charismatic leaders and rebelled against the arrogant and self indulgent leaders who love to do little more than pontificate about their legendary prowess. The truth is no single label receives the unrelenting and often terse scrutiny (public and private) than that of leader. The pressure is intense, and the risks are high. The good news is the rewards can be tremendous for those who possess the requisite skills and character to not only hold the title of leader, but who are also capable of living up to the title.
When you closely examine the core characteristics of what really makes for great leadership, it’s not power, title, authority or even technical competency that distinguishes truly great leaders. Rather it’s the ability to both earn and keep the loyalty and trust of those whom they lead that sets them apart. Leadership is about trust, stewardship, care, concern, service, humility and understanding. If you build into those you lead, if you make them better, if you add value to their lives then you will have earned their trust and loyalty. This is the type of bond that will span positional and philosophical gaps, survive mistakes, challenges, downturns and other obstacles that will inevitably occur. Leadership isservice. It’s not about you, but about the serving the needs of those whom you have responsibility for.
You don’t change mindsets by being right, you do it by showing you care. Logic and reason have their place, but they rarely will overcome a strong emotional or philosophical position. Trying to cram your positional logic down the throat of others will simply leave a very bad taste in their mouths. This is a very tough lesson for many to learn, but a critical one if you take your duties, obligations and responsibilities as a leader seriously.
The best leaders are capable of aligning and unifying opposing interests for a greater good. You won’t ever become a truly successful leader until you understand a person’s need to be heard and understood is much more important than satisfying your need to impart wisdom. I’m going to make this as simple as I can…leadership is all about the people – nothing more & nothing less. Are you worthy of being a leader? Why should anyone be led by you?

Monday, January 16, 2012

I Have a Dream - Martin Luthar King Jr.


I am happy to join with you today in what will go down in history as the greatest demonstration for freedom in the history of our nation.

Five score years ago, a great American, in whose symbolic shadow we stand today, signed the Emancipation Proclamation. This momentous decree came as a great beacon light of hope to millions of Negro slaves who had been seared in the flames of withering injustice. It came as a joyous daybreak to end the long night of their captivity.

But one hundred years later, the Negro still is not free. One hundred years later, the life of the Negro is still sadly crippled by the manacles of segregation and the chains of discrimination. One hundred years later, the Negro lives on a lonely island of poverty in the midst of a vast ocean of material prosperity. One hundred years later, the Negro is still languished in the corners of American society and finds himself an exile in his own land. And so we've come here today to dramatize a shameful condition.

In a sense we've come to our nation's capital to cash a check. When the architects of our republic wrote the magnificent words of the Constitution and the Declaration of Independence, they were signing a promissory note to which every American was to fall heir. This note was a promise that all men, yes, black men as well as white men, would be guaranteed the "unalienable Rights" of "Life, Liberty and the pursuit of Happiness." It is obvious today that America has defaulted on this promissory note, insofar as her citizens of color are concerned. Instead of honoring this sacred obligation, America has given the Negro people a bad check, a check which has come back marked "insufficient funds."
But we refuse to believe that the bank of justice is bankrupt. We refuse to believe that there are insufficient funds in the great vaults of opportunity of this nation. And so, we've come to cash this check, a check that will give us upon demand the riches of freedom and the security of justice.

We have also come to this hallowed spot to remind America of the fierce urgency of Now. This is no time to engage in the luxury of cooling off or to take the tranquilizing drug of gradualism. Now is the time to make real the promises of democracy. Now is the time to rise from the dark and desolate valley of segregation to the sunlit path of racial justice. Now is the time to lift our nation from the quicksands of racial injustice to the solid rock of brotherhood. Now is the time to make justice a reality for all of God's children.

It would be fatal for the nation to overlook the urgency of the moment. This sweltering summer of the Negro's legitimate discontent will not pass until there is an invigorating autumn of freedom and equality. Nineteen sixty-three is not an end, but a beginning. And those who hope that the Negro needed to blow off steam and will now be content will have a rude awakening if the nation returns to business as usual. And there will be neither rest nor tranquility in America until the Negro is granted his citizenship rights. The whirlwinds of revolt will continue to shake the foundations of our nation until the bright day of justice emerges.

But there is something that I must say to my people, who stand on the warm threshold which leads into the palace of justice: In the process of gaining our rightful place, we must not be guilty of wrongful deeds. Let us not seek to satisfy our thirst for freedom by drinking from the cup of bitterness and hatred. We must forever conduct our struggle on the high plane of dignity and discipline. We must not allow our creative protest to degenerate into physical violence. Again and again, we must rise to the majestic heights of meeting physical force with soul force.

The marvelous new militancy which has engulfed the Negro community must not lead us to a distrust of all white people, for many of our white brothers, as evidenced by their presence here today, have come to realize that their destiny is tied up with our destiny. And they have come to realize that their freedom is inextricably bound to our freedom.
We cannot walk alone.

And as we walk, we must make the pledge that we shall always march ahead.
We cannot turn back.

There are those who are asking the devotees of civil rights, "When will you be satisfied?" We can never be satisfied as long as the Negro is the victim of the unspeakable horrors of police brutality. We can never be satisfied as long as our bodies, heavy with the fatigue of travel, cannot gain lodging in the motels of the highways and the hotels of the cities. We cannot be satisfied as long as the negro's basic mobility is from a smaller ghetto to a larger one. We can never be satisfied as long as our children are stripped of their self-hood and robbed of their dignity by signs stating: "For Whites Only." We cannot be satisfied as long as a Negro in Mississippi cannot vote and a Negro in New York believes he has nothing for which to vote. No, no, we are not satisfied, and we will not be satisfied until "justice rolls down like waters, and righteousness like a mighty stream."

I am not unmindful that some of you have come here out of great trials and tribulations. Some of you have come fresh from narrow jail cells. And some of you have come from areas where your quest -- quest for freedom left you battered by the storms of persecution and staggered by the winds of police brutality. You have been the veterans of creative suffering. Continue to work with the faith that unearned suffering is redemptive. Go back to Mississippi, go back to Alabama, go back to South Carolina, go back to Georgia, go back to Louisiana, go back to the slums and ghettos of our northern cities, knowing that somehow this situation can and will be changed.

Let us not wallow in the valley of despair, I say to you today, my friends.
And so even though we face the difficulties of today and tomorrow, I still have a dream. It is a dream deeply rooted in the American dream.

I have a dream that one day this nation will rise up and live out the true meaning of its creed: "We hold these truths to be self-evident, that all men are created equal."
I have a dream that one day on the red hills of Georgia, the sons of former slaves and the sons of former slave owners will be able to sit down together at the table of brotherhood.

I have a dream that one day even the state of Mississippi, a state sweltering with the heat of injustice, sweltering with the heat of oppression, will be transformed into an oasis of freedom and justice.

I have a dream that my four little children will one day live in a nation where they will not be judged by the color of their skin but by the content of their character.

I have a dream today!

I have a dream that one day, down in Alabama, with its vicious racists, with its governor having his lips dripping with the words of "interposition" and "nullification" -- one day right there in Alabama little black boys and black girls will be able to join hands with little white boys and white girls as sisters and brothers.

I have a dream today!

I have a dream that one day every valley shall be exalted, and every hill and mountain shall be made low, the rough places will be made plain, and the crooked places will be made straight; "and the glory of the Lord shall be revealed and all flesh shall see it together."

This is our hope, and this is the faith that I go back to the South with.
With this faith, we will be able to hew out of the mountain of despair a stone of hope. With this faith, we will be able to transform the jangling discords of our nation into a beautiful symphony of brotherhood. With this faith, we will be able to work together, to pray together, to struggle together, to go to jail together, to stand up for freedom together, knowing that we will be free one day.

And this will be the day -- this will be the day when all of God's children will be able to sing with new meaning:
My country 'tis of thee, sweet land of liberty, of thee I sing.
Land where my fathers died, land of the Pilgrim's pride,
From every mountainside, let freedom ring!
And if America is to be a great nation, this must become true.
And so let freedom ring from the prodigious hilltops of New Hampshire.
Let freedom ring from the mighty mountains of New York.
Let freedom ring from the heightening Alleghenies of Pennsylvania.
Let freedom ring from the snow-capped Rockies of Colorado.
Let freedom ring from the curvaceous slopes of California.
But not only that:
Let freedom ring from Stone Mountain of Georgia.
Let freedom ring from Lookout Mountain of Tennessee.
Let freedom ring from every hill and molehill of Mississippi.
From every mountainside, let freedom ring.
And when this happens, when we allow freedom ring, when we let it ring from every village and every hamlet, from every state and every city, we will be able to speed up that day when all of God's children, black men and white men, Jews and Gentiles, Protestants and Catholics, will be able to join hands and sing in the words of the old Negro spiritual:
                Free at last! Free at last!
                Thank God Almighty, we are free at last!

Saturday, January 14, 2012

Wealth brings value only when given away

~DEVDUTT PATTANAIK


Lakshmi, goddess of wealth, has three fathers. There is Varuna, god of the sea, who gives the world salt, fish and all the water it needs. This is why Lakshmi is called Sagara-putri. 

Then there is Puloman, the Asura-king, who rules from the subterranean realm of Patala, where the primary form of all wealth is located. This is why Lakshmi is called Paulomi and Patala-nivasini, or resident of Patala. Finally there is Bhrigu, the sage who can see the future and so bring fortune. This is why Lakshmi is called Bhargavi. 

Varuna gives Lakshmi away freely without resentment; and so is blessed with abundance. Puloman resists giving away Lakshmi and keeps fighting with the Devas, who want to make Lakshmi their queen, Sachi. Bhrigu rarely shares his secret and very selectively parts with his daughter. That is why, for most humans, Varuna is a generous god, worthy of worship, while Puloman is a demon and Bhrigu, the guru of demons. 

Wealth was visualised as a daughter that we create. She sits in our wallets. But she brings value only when she is given away. This is kanya-daan, giving away of the bride. To not part with wealth; to hoard; was considered the gravest of crimes. Yakshas, who hoard wealth, are therefore visualised as demons who are often attacked and tortured by their half-brothers, Rakshasas, just as Devas are perennially at war with the Asuras. 

Through these stories, value was placed on wealth distribution, allowing wealth to flow so that it brought in more value. It also revealed the mindset that was considered beneficial to society at large, and ultimately, to the individual involved in wealth generation. 

Jamshed owns six bakeries across the city. Each bakery has a turnover of over two lakh rupees each day. But Jamshed does not care much about the turnover, "The more bakeries I build, the more boys and girls get jobs, more people get to taste my bread and my cake. There is so much joy in that," he feels. 

Firoz is also in the baking business. He has two bakeries. But he does not want to build more. He says, "It is a headache. The vendors do not give enough credit and the employees threaten to form unions. And the taxes are so high. Customers prefer Jamshed's breads to mine. He is too strong a competitor. I barely make any profit." 

Samsher also has a bakery that makes the most exquisite scones in the city. There is always a crowd in front of his store. He does not share his recipe and makes the batter for the scones himself. He cannot expand the business, as he might have to share his trade secret. He is happy being exclusive and highly profitable.



Jamshed is like Varuna, who uses his money to take care of his employees and lavish his customers, who return the favour. Firoz is like Puloman; so careful about his money that both employees and customers feel the pinch. Samsher is like Bhrigu whose customer-friendly secrets ensure his success. 

While all generate wealth, Jamshed's wealth is shared amongst many people and it gives livelihood to many, reducing unemployment and helping society at large. The wealth of Firoz and Samsher helps only them. They become rich. But when one is rich in a world where there is poverty and unemployment, one lives perpetually in fear, facing the resentment of the rest. This is unhealthy in the long run. We then become 'demons' for other members of society. 

(The author is the Chief Belief Officer of the Future Group.)

Monday, January 02, 2012

Leadership & The Power of Listening


Great leaders are great listeners, and therefore the message is a simple one… talk less and listen more. The best leaders are proactive, strategic, and intuitive listeners. They recognize that knowledge and wisdom are not gained by talking, but by listening. Take a moment and reflect back on any great leader that comes to mind…you’ll find that they are very adept at reading between the lines. They have the uncanny ability to understand what is not said, witnessed, or heard. In today’s post I’ll quickly examine the merits of developing your listening skills. Warning: this post isn't going to coddle you and leave you feeling warm and fuzzy – it is rather blunt and to the point.
Want to become a better leader? Stop talking and start listening. Being a leader should not be viewed as a license to increase the volume of rhetoric. Rather astute leaders know that there is far more to be gained by surrendering the floor than by dominating it. In this age of instant communication everyone seems to be in such a rush to communicate what’s on their mind, they fail to realize the value of everything that can be gleaned from the minds of others. Show me a leader who doesn’t recognize the value of listening to others and I’ll show you a train-wreck in the making… 
It is simply not possible to be a great leader without being a great communicator. This partially accounts for why we don’t encounter great leadership more often. The big miss for most leaders is that they fail to understand that the purpose of communication is not to message, but to engage – THIS REQUIRES LISTENING. Don’t be fooled into thinking that being heard is more important than hearing. The first rule in communication is to seek understanding before seeking to be understood. Communication is not a one way street. I’ve interviewed and worked with some of the most noted leaders of our time, and to the one, they never miss an opportunity to listen. In fact, they aggressively seek out new and  better ways to listen.
Simply broadcasting your message ad nauseum will not have the same result as engaging in meaningful conversation, but this assumes that you understand that the greatest form of discourse takes place within a conversation, and not a lecture or a monologue. When you reach that point in your life where the light bulb goes off, and you begin to understand that knowledge is not gained by flapping your lips, but by removing your ear wax, you have taken the first step to becoming a skilled communicator. A key point for all leaders to consider is that it’s impossible to stick your foot in your mouth when it’s closed. Think about it…when was the last time you viewed a negative soundbite of a CEO who was engaged in active listening?  
The next step in the process is learning where to apply your new found listening skills. Listen to your customers, competitors, your peers, your subordinates, and to those that care about you. Ask people how you can become a better leader and then LISTEN. Take your listening skills online, and don’t just push out Tweets and Facebook messages, but ask questions and elicit feedback. Use your vast array of social media platforms, toolsets and connections to listen. If you follow this advice not only will you become better informed, but you’ll also become more popular with those whom you interact with.
Have you ever walked into an important meeting and wondered who the smartest person in the room was? If you mull this over for a moment you’ll find that almost universally the smartest person in the room is not the one doing all the talking – it’s the person doing all the listening. You’ll also notice that when intelligent people do speak-up it’s not to ramble-on incoherently or incessantly, but usually to ask a question so that they can elicit even more information. The quiet confidence of true leaders has much greater resolve than the bombastic displays of the arrogant.
Following are 6 tips for becoming a better listener:
  1. It’s not about you: Stop worrying about what you’re going to say and focus on what’s being said. Don’t listen to have your opinions validated or your ego stroked, listen to be challenged and to learn something new. You’re not always right, so stop pretending you know everything and humble yourself to others. If you desire to be listened to, then give others the courtesy of listening to them.  
  2. You should never be too busy to listen: Anyone can add value to your world if you’re willing to listen. How many times have you dismissed someone because of their station or title when what you should have done was listen? Wisdom doesn’t just come from peers and those above you – it can come from anywhere at anytime, but only if you’re willing to listen. Expand your sphere of influence and learn from those with different perspectives and experiences – you’ll be glad you did.
  3. Listen to non-verbals: People say as much (if not more) with their actions, inactions, body language, facial expressions, etc., as they do with their verbal communications. Don’t be lulled into thinking that because someone is not saying something they’re not communicating. In fact, most people won’t overtly verbalize opposition or disagreement, but they will almost always deliver a verry clear message with their non-verbals.
  4. Listen for opportunity:  Intuitive listeners are looking for the story behind the message, and the opportunity beyond the issue. Listening is about discovery, and discovery can not only impact the present, but it can also influence the future.
  5. Let listening be your calling card: One of the best compliments you can be paid is to be known as a good listener. Being recognized in this fashion will open doors, surface opportunities, and take you places that talking never could. Listening demonstrates that you respect others, and is the first step in building trust and rapport.  
  6. Recognize the contributions of others: One of the most often overlooked aspects of listening is thanking others for their contributions. If you glean benefits from listening to someone, thank them. Even if no value is perceived, thank them for their time and input. Never forget to acknowledge those who contribute energy, ideas, actions or results. Few things go as far in building good will as recognizing others.     
Allow me to leave you with one final thought to reflect on – if you’re ready for advanced listening skills, don’t just listen to those who agree with you, but actively seek out dissenting opinions and thoughts. Listen to those that confront you, challenge you, stretch you, and develop you. True wisdom doesn’t see opposition, only opportunity. I believe is was Benjamin Franklin who said, “Speak little, do much.”
In my opinion great talkers are a dime a dozen, but great listeners are a rare commodity. What say you?
By Mike Myatt